Duo EHR, AI that files your claims, writes your charts, reconciles your payments, fixes denied claims, drafts your follow-ups and builds meal plans.

    What is Duo Practice?

    Duo Practice is practice software for US registered dietitians who bill insurance. Hands, the AI inside it, does the billing and admin when you ask, in Duo or inside the EHR you already use, like Practice Better, and waits for your yes before anything goes out.

    Four asks, four jobs done, one after another. "Do my billing": each visit on the week's calendar becomes a claim that streams to its insurer (Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna), and the payments stream back into one total, $1,400 collected. "Resend the intake forms in my EHR": inside the EHR the practice already uses, Hands resends three intake forms that were never returned. "Get Maya's consents signed, then follow up": a new client's two missing consents go out and come back signed, then a follow-up writes itself and is sent. "Make Jordan a 7-day meal plan and send it": the week fills with meals and the plan goes to the client.

    How does billing work?

    Duo drafts the chart from your visit transcript, builds the claim and checks it. After you approve, it files the claim under your NPI through your own Claim.MD account.

    A drafted visit chart (assessment, diagnosis, intervention, monitoring) beside its claim check, every row green: diagnosis fits the visit, CPT 97803 for 3 units, provider NPI, payer and member ID, chart signed.

    What happens after a claim is filed?

    Hands matches each insurer payment to its claim, and fixes and resends denied or rejected claims for you.

    Six claims marked Paid, one per insurer, $950 collected this week, and a banner reading 6 of 6 claims paid.

    What else can Hands do?

    Follow-ups, appointment reminders, faxes and meal plans, drafted by Hands and sent on your yes.

    See how Hands writes meal plans

    Nothing goes out without your yes.

    Hands has drafted a 7-day meal plan, breakfast, lunch and dinner for each day, with a Yes, send button; below it, follow-ups, reminders and a fax are already checked off.

    Who is it for?

    Independent US registered dietitians who bill insurance for Medical Nutrition Therapy (CPT 97802, 97803 and 97804). Duo Practice does not do prior authorizations, appeals or credentialing, and new accounts are reviewed before they open.

    • “Charting is significantly easier, claims are easy to submit, and I can see that I’m actually being paid for my work.”

      Teresa Pangan, PhD, RDNNutrition for Midlife Women, Evanston, IL

    • “Everything is in one place: I have the session, complete the note, sign and save it, and bill, all in one swoop. It keeps billing organized and up to date.”

      Hannah Ball, RDN, CDNThriving Roots Nutrition, Rochester, NY

    What does Duo Practice cost? All the tools are free. You only pay 3.9% on the billing we collect.

    3.9% of what the insurer pays on each claim, so a claim paid $0 costs $0.

    Common questions

    Put your practice on autopilot.

    Free account. You pay only when insurance pays.