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What does Aetna pay a dietitian for? The Aetna code sheet

The short answer. 97802 and 97803 per 15-minute unit at your contracted rate, for obesity, overweight with a cardiovascular risk factor, and chronic conditions where diet is part of treatment. Weight-reduction counseling for adults with a BMI of 30 or more is capped at 26 visits per 12 months.

Codes97802, 97803, 97804; G0270, G0271, G0447, G0473, S9470; 99401 to 99412 as related codes
TelehealthNo national commercial telemedicine policy is public. Aetna's Texas page asks for POS 02 and modifier 95 (live video) or GT. Check the policy on Availity for your state
Visit limits26 individual or group weight-reduction counseling visits per 12 months, combined across providers (CPB 0039). Others set by the plan
Allowed amountYour Aetna contract and fee schedule. The policy sets no rate
Last verifiedOctober 22, 2026, every source opened that day

What does Aetna pay a dietitian for?

Aetna (commercial)
Codes listed 97802, 97803, 97804; G0270, G0271, G0447, G0473, S9470; 99401 to 99412 as related codes
Diagnoses listed E66.x obesity; E66.3 overweight and Z68.25 to Z68.29 only with a cardiovascular risk factor; Z68.30 to Z68.45; F50.x eating disorders. Diabetes, kidney disease, hypertension and GI disorders are named as covered conditions. Z71.3 and E11.x are not in the coding section
Telehealth No national commercial telemedicine policy is public. Aetna's Texas page asks for POS 02 and modifier 95 (live video) or GT. Check the policy on Availity for your state
Units Per 15 minutes; see the units table below
Referral, prior auth "Some plans require referrals" (CPB 0049). No prior authorization in the policy
Visit limits 26 individual or group weight-reduction counseling visits per 12 months, combined across providers (CPB 0039). Others set by the plan
Allowed amount Your Aetna contract and fee schedule. The policy sets no rate
Our paid-claim data Pending

Verified on October 22, 2026. Source: Aetna CPB 0049, CPB 0039, Aetna Texas telemedicine. More on the Aetna coverage page.

What is on the Aetna PDF?

The PDF holds only Aetna: its codes, diagnoses, telehealth POS and modifier, units, limits, the date we opened each policy and the link to it. The other five payers have their own sheet, so you print only the one a claim needs. See the sheet for every payer.

How many units does a visit bill?

Short answer: One unit per 15 minutes of face-to-face time, counted from 8 minutes. That is CMS's table for 15-minute timed codes, and the same midpoint rule CPT uses. A commercial contract can count units differently or cap them per visit, and the contract wins.

Face-to-face minutes 97802 / 97803 / G0270 units
Under 8 0 (not billable)
8 to 22 1
23 to 37 2
38 to 52 3
53 to 67 4
68 to 82 5

Group codes (97804, G0271) are per 30 minutes. The MNT units calculator does the arithmetic for any visit length. Source: CMS Claims Processing Manual, ch. 5 Section 20.2, verified October 22, 2026.

The insurance claim section of a visit in Duo Practice, with CPT 97802, diagnosis Z71.3, session minutes and units.
The claim for a test visit in Duo Practice: CPT 97802, Z71.3, and units worked out from the session's minutes. You check it against the chart and press Submit. Try Duo Practice free

Sources

  1. Aetna: Clinical Policy Bulletin 0049, Nutritional Counseling (last reviewed 03/10/2026)
  2. Aetna: Clinical Policy Bulletin 0039, Weight Reduction Medications and Programs (26-visit limit)
  3. Aetna: Texas telemedicine policy (POS 02 and modifier 95 or GT)
  4. CMS: Medicare Claims Processing Manual, Chapter 5, Section 20.2 (minutes to 15-minute units, PDF)
  5. X12: Claim Adjustment Reason Codes (CARC 4, 5, 96)

Sources checked . Payer rules change; verify the member's benefits.

Frequently asked questions

Should I bill 97803, 99404 or S9470 for a follow-up?

97803, by time. Aetna's CPB 0049 lists 99401 to 99412 as related codes and S9470 among the codes it names. Use 99401 to 99404 or S9470 only when your Aetna contract or the plan asks for them.

Why did a telehealth MNT claim deny with CO-96?

CARC 96 means a non-covered charge, and the remark code on the same line says why. For Aetna, no national commercial telemedicine policy is public. Its Texas page asks for POS 02 with modifier 95 (live video) or GT, so check the policy on Availity for your state. A POS mismatch can also come back as CO-5, a modifier mismatch as CO-4.

Does this sheet replace checking benefits?

No. This sheet shows the public policy, not the member's benefits. The member's plan decides coverage, visit limits, referral requirements and cost sharing. Plans differ by state and employer. Run the benefits check before the first visit.

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