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Anthem Blue Cross and Blue Shield, Virginia commercial psychotherapy coverage: telehealth

The short answerAnthem's Virginia commercial virtual visit policy (effective 03/01/2025) asks for POS 02 or 10, the right CPT or HCPCS code and a telehealth modifier (95, GT or GQ) when no telehealth-specific code is reported. It lists audio-only visits as not reimbursable unless a state mandate or contract says otherwise. It is a general policy and names no behavioral health codes.

1 row: Anthem Blue Cross and Blue Shield (Virginia) · Virginia. Public policy, not the member's benefits.

Anthem Blue Cross and Blue Shield, Virginia commercial

Anthem Virginia Commercial Reimbursement Policy C-08002, Virtual Visits (effective 03/01/2025) · Virginia

Telehealth POSAudio and visual professional claims need POS 02 or 10 to indicate telehealth, the appropriate CPT/HCPCS code and the applicable telehealth modifier. [1]
Telehealth modifierThe policy lists modifier 95 (synchronous telemedicine, real-time interactive audio and video), GT and GQ, each required when no telehealth-specific code has been reported. [1]
Telehealth rulesServices rendered by audio-only communication are listed as nonreimbursable, as are virtual visits by facility providers. State mandates and contracts may override the policy. [1]
  1. Anthem Blue Cross and Blue Shield (Virginia): Commercial Reimbursement Policy C-08002, Virtual Visits (effective 03/01/2025), checked October 30, 2026

What Anthem Blue Cross and Blue Shield, Virginia commercial's documents say

The table above has every field we found for Anthem Blue Cross and Blue Shield, Virginia commercial, with numbered sources. In short:

Check Anthem Blue Cross and Blue Shield, Virginia commercial's claim against the row

Before the claim goes out, compare it with the row above: the code matches the session length you documented, the place of service and modifier fit a video or audio-only visit, and the rendering clinician's license is one the payer enrolls. The psychotherapy table compares Anthem Blue Cross and Blue Shield (Virginia) with every other payer we checked.

Sources

  1. Anthem Blue Cross and Blue Shield (Virginia): Commercial Reimbursement Policy C-08002, Virtual Visits (effective 03/01/2025)

Sources checked . Payer rules change; verify the member's benefits.

Frequently asked questions

Does Anthem Blue Cross and Blue Shield, Virginia commercial pay for psychotherapy by telehealth?

Place of service: Audio and visual professional claims need POS 02 or 10 to indicate telehealth, the appropriate CPT/HCPCS code and the applicable telehealth modifier. Modifier: The policy lists modifier 95 (synchronous telemedicine, real-time interactive audio and video), GT and GQ, each required when no telehealth-specific code has been reported.

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