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What do Blue Cross and Anthem pay a dietitian for? The Anthem code sheet

The short answer. each Blue plan sets its own rules, so there is no national BCBS answer. Anthem's commercial plans list 97802 to 97804, G0270, G0271 and S9470 as preventive, with Z71.3, Z72.3 or Z72.4 first and a BMI or obesity code second on the obesity rows.

Codes97802, 97803, 97804, G0270, G0271, S9470; 99401 to 99404
TelehealthPOS 02 or 10, a code in CPT Appendix P, and modifier 95 or GT for audio and video (93 or FQ for audio only). Professional virtual visits are "eligible for non-office place of service reimbursement" (C-08002)
Visit limitsNot in the guideline: set by the member's plan
Allowed amountYour Anthem or local Blue contract
Last verifiedOctober 22, 2026, every source opened that day

What do Blue Cross and Anthem pay a dietitian for?

Anthem Blue Cross and Blue Shield (commercial)
Where it applies The Anthem guideline covers CO, CT, GA, IN, KY, ME, MO, NV, NH, NY, OH, VA and WI. Other Blue plans publish their own policies
Codes listed 97802, 97803, 97804, G0270, G0271, S9470; 99401 to 99404
Diagnoses listed Obesity rows: primary Z71.3, Z72.3 or Z72.4; secondary Z68.30 to Z68.45 or E66.01, E66.09, E66.1, E66.8, E66.9. Healthy diet row: Z71.3 or Z83.42 when the counseling is outside a preventive visit
Telehealth POS 02 or 10, a code in CPT Appendix P, and modifier 95 or GT for audio and video (93 or FQ for audio only). Professional virtual visits are "eligible for non-office place of service reimbursement" (C-08002)
Units Per 15 minutes
Referral, prior auth Not in the guideline: set by the member's plan
Visit limits Not in the guideline: set by the member's plan
Allowed amount Your Anthem or local Blue contract
Our paid-claim data Pending

Outside Anthem, check the local plan's edits. One example: Blue Cross and Blue Shield of Rhode Island denies claims with modifier 93, 95, FQ or GT and a place of service other than 02 or 10 from September 1, 2026.

Verified on October 22, 2026. Source: Anthem ACA preventive care coding guidelines, August 2026, Anthem C-08002 Virtual Visits, BCBSRI telemedicine edit. More on the Anthem page and the Blue Cross page.

What is on the Anthem Blue Cross Blue Shield PDF?

The PDF holds only Anthem Blue Cross Blue Shield: its codes, diagnoses, telehealth POS and modifier, units, limits, the date we opened each policy and the link to it. The other five payers have their own sheet, so you print only the one a claim needs. See the sheet for every payer.

How many units does a visit bill?

Short answer: One unit per 15 minutes of face-to-face time, counted from 8 minutes. That is CMS's table for 15-minute timed codes, and the same midpoint rule CPT uses. A commercial contract can count units differently or cap them per visit, and the contract wins.

Face-to-face minutes 97802 / 97803 / G0270 units
Under 8 0 (not billable)
8 to 22 1
23 to 37 2
38 to 52 3
53 to 67 4
68 to 82 5

Group codes (97804, G0271) are per 30 minutes. The MNT units calculator does the arithmetic for any visit length. Source: CMS Claims Processing Manual, ch. 5 Section 20.2, verified October 22, 2026.

The insurance claim section of a visit in Duo Practice, with CPT 97802, diagnosis Z71.3, session minutes and units.
The claim for a test visit in Duo Practice: CPT 97802, Z71.3, and units worked out from the session's minutes. You check it against the chart and press Submit. Try Duo Practice free

Sources

  1. Anthem Blue Cross and Blue Shield: ACA preventive care coding guidelines, commercial, August 2026 (PDF)
  2. Anthem: Commercial Reimbursement Policy C-08002, Virtual Visits, approved 03/26/2026 (PDF)
  3. Blue Cross and Blue Shield of Rhode Island: telemedicine modifier claims edit, effective 9/1/2026
  4. CMS: Medicare Claims Processing Manual, Chapter 5, Section 20.2 (minutes to 15-minute units, PDF)
  5. X12: Claim Adjustment Reason Codes (CARC 4, 5, 96)

Sources checked . Payer rules change; verify the member's benefits.

Frequently asked questions

Should I bill 97803, 99404 or S9470 for a follow-up?

97803, by time. Anthem's commercial guideline lists 99401 to 99404 and S9470 as preventive codes. Use them only when your Anthem or local Blue contract or the plan asks for them.

Why did a telehealth MNT claim deny with CO-96?

CARC 96 means a non-covered charge, and the remark code on the same line says why. For Anthem, the usual causes are a POS and modifier pair that doesn't match (POS 02 or 10 with modifier 95 or GT) or a code that isn't in CPT Appendix P. Other Blue plans add their own edits: Blue Cross and Blue Shield of Rhode Island denies modifier 93, 95, FQ or GT with any POS other than 02 or 10 since September 1, 2026.

Does this sheet replace checking benefits?

No. This sheet shows the public policy, not the member's benefits. The member's plan decides coverage, visit limits, referral requirements and cost sharing. Plans differ by state and employer. Run the benefits check before the first visit.

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